Frequently Asked Questions
What materials are the journals made of?
What materials are the journals made of?
Our journals are leather-wrapped with gold-gilded edges, offering a luxurious, heirloom-quality feel.
How many prompts are included?
How many prompts are included?
Each journal contains over 250 guided prompts to help your loved ones share their stories.
Can the journal be used for any family member?
Can the journal be used for any family member?
Yes! We offer journals for mom, dad, grandma, and grandpa, each with tailored prompts.
Do you offer free shipping?
Do you offer free shipping?
Yes, we provide free express shipping within Australia.
What is your return policy?
What is your return policy?
We offer a 90-day money-back guarantee if you’re not fully satisfied.
How long does it take for the journal to arrive?
How long does it take for the journal to arrive?
Orders typically arrive within 3-5 business days with express shipping.
Can I personalize the journal?
Can I personalize the journal?
Currently, we do not offer personalization, but the journal’s luxurious design makes it a perfect gift as is.